Showing posts with label speed post. Show all posts
Showing posts with label speed post. Show all posts
As many as 17,721 parcels were
handled by western region in October
With consumers making more online
purchases during the festival season, the Postal Department saw a jump in the
e-commerce packets it handled in the western region this year.
According to data available with
the department, between October 1 and 18, as many as 17,721 parcels were
handled in this region, registering postal revenue of ₹19.13 lakh
for orders delivered within the country.
An official with the department in
Coimbatore said that Amazon continued to have the largest volume with more than
5,000 parcels.
What came as a boost this year was
the use of speed post by a couple of local retailers to deliver parcels
purchased by customers online.
The department sold Sri Krishna
Sweets gift coupons and also distributed its orders booked online.
This included delivery to buyers in
countries such as Singapore and the U.S. Within the country, the department
delivered about 1,000 parcels during these 18 days only for Krishna Sweets.
Two more retailers - one from Salem
and another from Coimbatore - had also tied up with the department for delivery
of parcels booked online.
“We were able to deliver the
parcels within two days and there are no complaints. We will leverage on Speed
Post for delivery of online orders,” the official said.
Compared to last year, the postal
revenue and volume of parcels (e-commerce) handled by the postal department in
this region was certainly high.
Apart from this, there were many
who booked parcels by registered post to send gifts to friends and relatives,
the official added.
source: the hindu
Plea by Punjab Public Service Commission aspirant upheld
Upholding a judgment passed by the Punjab State Consumer Disputes
Redressal Commission, the National Consumer Disputes Redressal
Commission (NCDRC) said earlier this month that the post office
concerned in Mohali was required to compensate a Punjab Public Service
Commission aspirant after his application was not delivered on time.
The NCDRC also upheld the State commission’s order for compensation of ₹1 lakh to the aspirant.
Disqualified from exam The aspirant had alleged that despite sending his application form for the examination on time the post office had failed to deliver it on time to the authorities concerned, which led to his disqualification from the examination.
“The citizen’s charter of India Post has declared the time for speed post within same circle as one or two days. Patiala, where the speed post was to be delivered, is just 70 km from Mohali. He [the complainant] came to know that the speed post was wrongly sent to Delhi,” read the order dated October 6.
In defence, the respondents contested the claim citing relevant sections from the Indian Post Office Act stating that “no officer shall incur any liability by reason of any such loss, misdelivery, delay or damage unless the same was caused fraudulently or by wilful act or default”.
Rejecting the claim, the District Consumer Disputes Redressal Forum in Mohali had in 2013 directed the post office to compensate the complainant by paying ₹50,000.
“Not delivering the speed post article to its addressee clearly constituted a wilful act of deficiency in service on their part,” the order had read.
The opposite parties contested the claim and appealed to the State commission. However, the State forum not only upheld the order but also increased the compensation amount to ₹1 lakh.
Upholding the same, the NCDRC said the postal service “cannot take shelter behind Section 6 of the Indian Postal Act to absolve of its responsibility by merely stating that the complainant should have kept track of the article on the postal website. There is a clear cut of deficiency of service on their part.”
The NCDRC also upheld the State commission’s order for compensation of ₹1 lakh to the aspirant.
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| Speed Post Indiapost |
Disqualified from exam The aspirant had alleged that despite sending his application form for the examination on time the post office had failed to deliver it on time to the authorities concerned, which led to his disqualification from the examination.
“The citizen’s charter of India Post has declared the time for speed post within same circle as one or two days. Patiala, where the speed post was to be delivered, is just 70 km from Mohali. He [the complainant] came to know that the speed post was wrongly sent to Delhi,” read the order dated October 6.
In defence, the respondents contested the claim citing relevant sections from the Indian Post Office Act stating that “no officer shall incur any liability by reason of any such loss, misdelivery, delay or damage unless the same was caused fraudulently or by wilful act or default”.
Rejecting the claim, the District Consumer Disputes Redressal Forum in Mohali had in 2013 directed the post office to compensate the complainant by paying ₹50,000.
“Not delivering the speed post article to its addressee clearly constituted a wilful act of deficiency in service on their part,” the order had read.
The opposite parties contested the claim and appealed to the State commission. However, the State forum not only upheld the order but also increased the compensation amount to ₹1 lakh.
Aspirant traumatised
“The complainant had prepared for the examination and had undergone trauma when his application was received late. In our view, ₹1 lakh will be adequate compensation,” read the State commission’s order.Upholding the same, the NCDRC said the postal service “cannot take shelter behind Section 6 of the Indian Postal Act to absolve of its responsibility by merely stating that the complainant should have kept track of the article on the postal website. There is a clear cut of deficiency of service on their part.”
